Samsung is enhancing its extended warranty plans, offering a major perk for subscribers of its most comprehensive coverage: unlimited same-day glass repairs at no extra cost. Previously, a cracked screen would incur a $29 fee for Care Plus subscribers. However, this new benefit applies exclusively to the Care Plus Theft and Loss plan, providing peace of mind for those prone to accidental damage.
What's Covered?
The expanded coverage encompasses cracked glass on the phone's outer screen, back panel, and even the delicate inner screens of foldable devices, according to Samsung spokesperson Dale Hogan. This is a significant advantage, considering that repairing a damaged inner screen on a foldable phone can easily cost hundreds of dollars without an extended warranty.
Pricing and Considerations:
Samsung categorizes its phones into tiers, with repair costs varying accordingly. The Care Plus Theft and Loss plan can be purchased monthly for a three-year term or upfront for a two-year coverage period.
Galaxy S24 Ultra or Foldables (Tier 4): $18 per month
Galaxy S24 Plus: $15 per month
Galaxy S24: $10 per month
It's crucial to acknowledge that the Care Plus Theft and Loss plan is not inexpensive. A two-year upfront payment for the Galaxy S24 Ultra, for example, amounts to $349, which is $90 more than the standard Care Plus plan. To justify the price difference, a user would need to experience multiple screen replacements within the coverage period.
Beyond Screen Repairs:
The Care Plus Theft and Loss plan encompasses a broader range of benefits, including device replacement for a flat fee in case of theft or loss. For users concerned about the fragility of their foldable phones, the added value of unlimited free inner screen repairs significantly enhances the plan's appeal.
Conclusion:
Samsung's decision to include unlimited free screen repairs for the Care Plus Theft and Loss plan is a welcome development. While the plan carries a higher price tag, it offers substantial value for users who prioritize comprehensive device protection and worry about the potential cost of accidental damage, especially for foldable devices.
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